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Gratus Healthcare Choices uses SMS (text messaging) to communicate efficiently with individuals, including clients and visitors. By providing your phone number and agreeing to receive SMS messages, you consent to these Terms and Conditions. The following terms explain how we manage SMS communication and your rights related to receiving text messages.

By using this website or our services, you consent to the collection and use of your information as described in this Privacy Notice.

  1. SMS Consent Communication

    The phone number provided through the SMS consent process is used only for customer care and service-related communications and will not be shared with third parties for marketing purposes.

  2. Types of SMS Communications

    If you have consented to receive SMS messages from Gratus Healthcare Choices, you may receive messages related to:

    • Appointment reminders
    • Service updates
    • Account or application status notifications

    Example:

    “Hello, this is a friendly reminder of your upcoming appointment with Gratus Healthcare Choices on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

  3. Message Frequency

    Message frequency may vary. You may receive up to 2 SMS messages per week related to your appointments, applications, or account status.

  4. Potential Fees for SMS Messaging

    Standard message and data rates may apply depending on your mobile carrier’s plan. Fees may vary for domestic or international messages.

  5. Opt-In Method

    You may opt in to receive SMS messages from Gratus Healthcare Choices by:

    • Submitting an online form and checking the SMS consent box

  6. Help

    If you need assistance, reply HELP to any SMS message or contact us directly at:

    845-612-2863
    operations@gratushcc.com

  7. Privacy and Data Use

    Your privacy is important to us. All information collected for SMS communications is subject to our Privacy Notice, which can be viewed at https://www.gratushcc.com/privacy-notice.

  8. Additional Options

    If you do not wish to receive SMS messages, simply leave the SMS consent checkbox unchecked when submitting a form.

  9. Standard Messaging Disclosures

    • Message and data rates may apply
    • You may opt out at any time by texting STOP
    • For assistance, text HELP or visit our Privacy Policy and Terms & Conditions
    • Message frequency may vary